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Job Description

Reporting Line – Directors and Shareholders

We are looking for a General Manager to oversee all staff, budgets and operations of
Club Quantum and Café Quantum.

Are you a passionate General Manager looking for growth opportunities? We have
the right role for you!

We are seeking a General Manager that will lead from the front, put the members
first and build solid teams that can grow this business.  

General Manager responsibilities include formulating the overall strategy, managing
people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our Club grow and thrive.

Assistant General Manager

Reporting Line – General Manager

Job Summary
At Club Quantum, the Assistant General Manager is responsible for supporting all areas of the business alongside the General Manager. The role requires oversight of all service and industry standards, operational consistency and efficiency and staff management, training and retention. As an Assistant General Manager, you will lead by example and amplify the running of all departments in the Club whilst sharing our ethos and story, delivering impeccable service, creating a vibe and culture, maximising profits, supporting operations, and member / guest / affiliate requests and overall satisfaction.

The Assistant General Manager works very closely with internal and external
stakeholders to ensure optimal experience is a result of unforgettable moments
through staff, food, drink, events and amenities. A successful Assistant General Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimise performance and profitability.

Memberships and Relations Executive

Reporting Line – Directors and Shareholders

Are you willing to lead the build and execution of the membership and relations strategies for Club Quantum, support and drive membership revenue, experience and engage with potential Club affiliates / partners, as well as being fully responsible for day to day operations? If so – we have just the right position for you.

Job Summary

This position is the voice of our Private Members Club, it will be the first level of communication that our members will have with our organisation. You will be a friendly face that our members recognise, familiar with regulars and running tours for our newcomers. You will also help to administer the member journey, from answering the member inbox, creating new member packs, to supporting with plans for acquisition and retention. This majority of this role is a remote working position to enable the individual to create and meet with new relations, clients and business partners. Although, flexibility is key as the role may require in-house presence from time to time.


Reporting Line – General Manager and / or
Assistant General Manager


Line: General Manager and Supervisor

Job Summary

Prepares and
serves both alcoholic and non-alcoholic beverages in a professional and courteous manner, exceeding members expectations.

Preferred Requirements

serving or bartending experience required. Must have working knowledge of spirits, beer and wine. Must possess knowledge of beverage cost / pouring / measuring / wastage procedures.

Must be over 18 years of age.


Reporting Line: General Manager and Supervisor

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Note: this position’s compensation includes salary and tips.

Ultimately, you’ll ensure an excellent drinking experience for our guests.

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